Terms of Use, SLA, GDPR/CCPA

Terms of Use, SLA, GDPR/CCPA

API integration is not only code, but also an official legal framework that defines the rights, obligations and guarantees of the parties. We provide structured Terms of Use, enter into a Service Level Agreement (SLA) and ensure full compliance with GDPR, CCPA and other data protection regulations.

This allows you to build trust with customers and partners, especially in sensitive industries: fintech, healthcare, telecom, e-commerce.

What's included

Component	Description
Terms of Use (ToS)	General Access Rules, Restrictions, Valid Scripts
SLA (Service Level Agreement)	Guaranteed response time, availability, failure response
GDPR/CCPA compliance	Processing, storage, deletion of personal data in accordance with the law
Data Processing Agreement (DPA)	Separate User Data Protection Agreement
Security policy	Security, access and incident policy

Why do you need it

Legal and regulatory risk mitigation
Official API Stability and Quality Guarantees
Protecting the interests of users and companies
International Customer Confidence
Simplify audits, certifications, and external audits

How we implement

Preparation and publication of ToS, SLA, DPA
Separate versions of documents for different regions (EU, USA, Canada, etc.)
Legal Agreement Versioning and Archive
Legal Feedback Channel
Built-in mechanisms of consent, revocation, logging (consent tracking)

Where especially important

Financial and Payment APIs
User Data Platforms (PII)
API products working with external integrators
International e-commerce and SaaS platforms

Legal transparency and data protection are mandatory components of a mature API. We will help you build documentation and processes that meet international standards and user expectations.