Documentation and support
Additionally, we provide operational technical support - through tickets, instant messengers or email - so that each integration goes quickly and without blockers.
What the documentation includes
| Section | Description |
|---|---|
| Description of endpoints | Methods, paths, parameters, request and response formats |
| Authorization and security | Examples of working with OAuth2, JWT, API key |
| Error codes and statuses | Decryption of all possible answers (200, 400, 401, 500, etc.) |
| Examples of queries | Ready-made curl/Postman/JS examples for quick start |
| OpenAPI/Swagger | Auto-generation of documentation from specifications |
| FAQs and Guides | Frequently Asked Questions, Integration Instructions |
Formats and tools
Swagger UI, Redoc
Postman/Insomnia collection
Markdown/HTML/PDF versions
Ability to upload documentation to CI/CD
Multilingual support (on request)
Developer support
Email and SLA tickets
Telegram/Slack groups for team support
Dedicated engineers for large partners
Respond within 24 hours or faster
Ticket reports and case histories
Business benefits
Fast integration of new customers
Reduce errors and hits
Less communication time between teams
Single source of truth by API
Improve partner and development experience
Where especially important
API-first products and platforms
Public and partner APIs
Integration in financial and insurance services
Internal microservices with split development
Documentation is your API interface. Support is his voice. We will provide a complete set of materials and help so that every integration is simple, fast and transparent.
Contact Us
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