Documentation and support

Successful API integration is impossible without clear documentation and available support. We create a convenient system where developers get everything they need: from description of endpoints to examples of requests, authorization guides and real cases.

Additionally, we provide prompt technical support - through tickets, instant messengers or email - so that each integration goes quickly and without blockers.


What the documentation includes

SectionDescription
Description of endpointsMethods, paths, parameters, request and response formats
Authorization and securityExamples of working with OAuth2, JWT, API key
Error codes and statusesInterpretation of all possible answers (200, 400, 401, 500, etc.)
Examples of requestsReady-made curl/Postman/JS examples for a quick start
OpenAPI / SwaggerAutogenerate documentation from BOMs
FAQ and guidesFrequently Asked Questions, Integration Instructions

Formats and tools

Swagger UI, Redoc
  • Postman/Insomnia collection
  • Markdown/HTML/PDF versions
  • Ability to upload documentation to CI/CD
  • Multilingual support (on request)

Developer support

Email and SLA tickets
  • Telegram/Slack groups for team support
  • Dedicated engineers for large partners
  • Respond within 24 hours or faster
  • Ticket reports and case histories

Business benefits

Fast integration of new customers
  • Reduce errors and hits
  • Less communication time between teams
  • Single source of truth by API
  • Improve partner and development experience

Where especially important

API-first products and platforms
  • Public and Partner APIs
  • Integration in financial and insurance services
  • Internal microservices with split development

Documentation is your API interface. Support is his voice. We will provide a complete set of materials and help so that every integration is simple, fast and transparent.

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