Loyalty program: points, cashback, gifts

Loyalty program: points, cashback, gifts

Players stay where they are valued. The loyalty program is a powerful tool that increases engagement, motivation and frequency of return visits. Our loyalty system is flexible for any hall format and allows you to create individual rules for scoring points, cashback and gifts.

You can form levels, ranks, VIP statuses, launch seasonal promotions and accumulate player "value" with each visit.

Core loyalty mechanics

Mechanics	Purpose and Application
Activity Points	Betting Credits, Game Duration, Visits
Cashback	Return Percentage Lost or Spent
Gifts and awards	Prizes for levels, holidays, completing tasks or achievements
Levels and Ranks	Upgrade a Player with New Privileges
Redeem Points	Redeem Points on Merchandise, Bonuses or Gaming Chips

How the system works

1. The player registers and receives an identifier (card, QR, eWallet)
2. The system tracks activity and awards points automatically
3. The player accumulates points, moves to new levels, receives cashback
4. The administrator can manually assign gifts or launch promotions
5. All activity is recorded, available in CRM and admin panel for analysis

Advantages for the hall

Increased engagement and average stay
Segmentation of players by activity and behavioral profiles
Personal Player Interest Offers and Rewards
Automate accruals and reduce staff workload
Analytics: who returns, who spends more, who needs withholding

Where especially effective

Clubs with a regular audience
Rooms with VIP programs
Locations with player card integration, QR or RFID
Halls where it is important to return customers and encourage loyalty

A loyalty program is not just a bonus, it is a strategy. It helps to build long-term relationships with players, increase profitability and turn the visitor into a regular client.