Scale and support
Our technical team provides round-the-clock support and support, and the platform architecture allows you to manage hundreds of devices and calls from a single interface.
What is included in scaling
| Opportunity | Description |
|---|---|
| Add new lounges | Quickly connect locations with full synchronization and centralized management |
| Expanding the number of machines | Licensing, configuring, connecting new devices in minutes |
| Entering new markets | Adapting to language, currency, fiscal and legal requirements |
| API integrations | Ability to connect external systems: CRM, ERP, billing, payments |
| Bulk Configure and Update | Configuration Templates, Bulk Operations, Centralized Logic |
Technical support
24/7 Helpdesk - prompt response to any calls
Infrastructure Monitoring - Machine and System Health Monitoring
Updates and patches - non-stop installation of new software versions
Remote Assistance - Secure connection to the room
Documentation and training - for operators, technicians and administrators
Advantages for the operator
Ready for growth - no scale limits
Centralized management, even at dozens of locations
Reliable support without pauses
Versatile platform suitable for any room format
Minimize costs when scaling
Where especially important
Hall networks and franchise projects
Companies opening new locations in other regions or countries
Operators using different content and equipment
Businesses where SLAs, stability and operational support are important
Scalability and support is a solid foundation for growth. We do not just supply software, but accompany its development along with your business: from one machine to an international network.
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