Integration with CRM, 1C and accounting systems: synchronization of game hall data

Last edited:

Egor Kalinin

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May 8, 2025

Integration with CRM, 1C or other accounting systems

A modern gaming room is not only automata, but also business processes that require transparency and automation. Integration with CRM systems, 1C, accounting solutions and external ERP platforms allows you to connect game content with management and financial accounting.

Our system easily integrates with external platforms via API, CSV export, Webhook notifications and direct database connections.

What you can sync

Data type	What is transmitted
Users and players	Profiles, Activities, Balances, Bid History
Financial data	Cash shifts, fund movements, deposits and payments
Statistics and reports	Indicators by machines, sessions, transactions
Gaming activity	Session log, RTP, game time, popularity of machines
Accounting and warehouse	Inventory, turnovers, purchases (in conjunction with 1C or ERP)

How integration happens

1. Setting up an API or connecting to an accounting database (1C, CRM, ERP)

2. Set up scheduled or real-time synchronization

3. Uploading data in the required format: JSON, XML, CSV, SQL

4. Access control, differentiation of rights, logging of exchanges

5. Displaying data in a third-party system - reports, notifications, dashboards

Compatible solutions:

1C: Enterprise (all versions)
Bitrix24, AmoCRM, RetailCRM
SAP, Odoo, Zoho, Microsoft Dynamics
Custom CRM and Cloud ERP via REST/Webhook

Business benefits

Centralized accounting in one system

Reduce manual reporting time
Reduce data errors and duplication
Advanced analytics: end-to-end control from checkout to player
Secure and regulated data exchange with logs and backups

Where especially relevant

Centrally managed gaming room networks

Companies with mandatory reporting in 1C or tax API
Businesses looking for complete process automation
Gaming clubs using CRM for customer retention and loyalty

Integration with CRM and accounting systems is the foundation of a scalable and managed gaming business. We will provide a reliable, secure and flexible combination of gaming systems with your internal infrastructure.