Proper communication with users is not only a service, but also part of the user experience. We implement a module in the back office that allows you to manage all mail and system notifications: from letters during registration and confirmation of transactions to marketing mailings and technical alerts.
You can edit the text, design, terms of sending and language of letters - without involving developers.
What you can set up
| Notification type | Sample templates |
|---|---|
| System | Registration confirmation, password change, login notification |
| Financial | Deposit/withdrawal confirmation, reports, balance |
| Bonus | Bonus Assignment, Wagering Reminder, End Promotion |
| Safety | Interlocks, self-locking, fraud notifications |
| Marketing and Promotional | Newsletters, promotions, news, personal offers |
Interface capabilities
Editing HTML and text patterns through a visual editor- Multilingualism: separate versions of letters for each language
- Variables: name, amount, date, ID, bonus - are substituted dynamically
Integration with SMTP, SendGrid, Mailgun, AWS SES, etc.
Delayed and conditional mailings (e.g. after unsuccessful deposit)
Advantages
Quick email updates without technical team- Improve communication and marketing
- Personalize notifications for player behavior and status
- Support for automation and if/then scenarios
- Compliance with safety and containment requirements
Where especially important
Casino and gambling platforms with bonuses and transactions- Financial and payment services
- E-commerce and subscription products
- Applications with onboarding chains and retention mechanics
Communication = trust. We will give you a tool with which you will manage letters and notifications easily, accurately and on time - both for service and for marketing.
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