Proper communication with users is not only a service, but also part of the user experience. We implement a module in the back office that allows you to manage all mail and system notifications: from letters during registration and confirmation of transactions to marketing mailings and technical alerts.
You can edit the text, design, terms of sending and language of letters - without involving developers.
What you can set up
| Notification type | Sample templates |
|---|---|
| System | Registration confirmation, password change, login notification |
| Financial | Deposit/withdrawal confirmation, reports, balance |
| Bonus | Bonus Assignment, Wagering Reminder, End Promotion |
| Safety | Interlocks, self-locking, fraud notifications |
| Marketing and Promotional | Newsletters, promotions, news, personal offers |
Interface capabilities
Editing HTML and text patterns through a visual editor
Multilingualism: separate versions of letters for each language
Variables: name, amount, date, ID, bonus - are substituted dynamically
Integration with SMTP, SendGrid, Mailgun, AWS SES, etc.
Delayed and conditional mailings (e.g. after unsuccessful deposit)
Advantages
Quick email updates without technical team
Improve communication and marketing
Personalize notifications for player behavior and status
Support for automation and if/then scenarios
Compliance with safety and containment requirements
Where especially important
Casino and gambling platforms with bonuses and transactions
Financial and payment services
E-commerce and subscription products
Applications with onboarding chains and retention mechanics
Communication = trust. We will give you a tool with which you will manage letters and notifications easily, accurately and on time - both for service and for marketing.