Integration with CRM (HubSpot, Salesforce)

Integration with CRM (HubSpot, Salesforce)

Effective customer service is impossible without a centralized repository of the entire interaction history. We implement deep integration with leading CRM systems such as HubSpot, Salesforce, Bitrix24 and others through their official APIs.

You can automatically transfer information about customers, payments, activities, bonuses, events and statuses from your platform to CRM, build reports, launch sales funnels and increase marketing efficiency.

What integration allows

Opportunity	Application
Transfer leads and registrations	Send new users directly to CRM
Transaction synchronization	Link purchases, deposits, account status
Automation of events	Status updates, sending notifications, launching funnels
Sales Contact	CRM automatically creates an active customer task or reminder
Analytics & Reporting	Building dashboards from API and CRM databases

How implemented

Connection via REST API or Webhooks CRM systems
Authorization by OAuth2, tokens or API keys
Setting up field mapping: name, email, UID, actions, amounts
Two-way synchronization - both from and to CRM
Integration with BI panels and mailings (Mailchimp, SendGrid, etc.)

Advantages for the operator

All clients and activities in one system
Funnel transparency and user returns
Increased marketing and sales efficiency
Minimizing manual labor and data import errors
Flexibility: you can connect both cloud and local CRM

Where especially relevant

Companies with Sales and Support
Platforms with registration, replenishment and loyalty funnel
Operators keeping records of interactions and client activity
Projects with a focus on retention and personalized communication

CRM integration is your bridge between the technical platform and business intelligence. We will help build a reliable data flow between the system and CRM so you can sell more efficiently, hold longer, and manage the customer experience to a new level.