Telegram bots, push and email: communication channels in betting

In a highly competitive and oversaturated market, timely communication and retention are key to success. It is important for the player not to forget about the event, not to miss the freebet and get a signal in time to bet. That is why an effective platform uses an omnichannel strategy: Telegram bots, push notifications and email mailings as tools for personal marketing and reactivation.


Telegram bot: fast engagement channel

OpportunitiesDescription
Registration and authorizationSign in without password by code/token
Betting via botChoosing an event, coefficient, amount - right in the chat
NoticesOn the calculation of the bet, bonuses, live status of matches
Statistics and betting historyQuick access to your profile
FeedbackIntegration with support or AI assistant
Advantages:
  • Not blocked by browser
  • Maximum open-rate
  • Works even with a weak Internet
  • Ideal for mobile-oriented markets

Push Notifications - Instant Contact

Reactivation of users after leaving
  • Notification of bonuses, freebets, cashback
  • Reminders of the start of matches and live events
  • Personal sets of bets and forecasts
Technologies:
  • Web push (via browser)
  • App push (via mobile app or PWA)
  • Trigger push scenarios (bid not completed, bonus not activated)

Emails: personal content

Welcome chains after registration
  • Activity-based recommendations (favorite teams, marketplaces)
  • Financial notifications (deposit, withdrawal, transaction)
  • Selection of the best events for the week
  • Promo for holidays, tournaments and promotions
Integration:
  • С ESP (SendGrid, Mailchimp, Unisender и др.)
  • Via CRM/Segmented Marketing Platform
  • Support for A/B tests and UTM tracking

Dashboard and Analytics

Setting up triggers and automatic scripts
  • Open-rate, CTR, conversions, unsubscriptions
  • Integration with the bonus system (autofribet when clicked)
  • Access rights differentiation (marketing/support/analytics)
  • History of interactions per player

Platform Benefits

Deduction without advertising costs
  • Personalization = higher engagement
  • Increase LTV and bet per user
  • Flexibility: different channels - for different audiences
  • Ability to automate welcome scripts, reactivations, bonus funnels

Telegram bots, push and email are the three pillars of modern retention in betting. They allow you to be close to the player, remind, prompt, motivate and turn every communication into a bet. A platform that knows how to do this wins not only by odds.

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