User Activity History (Audit)

User Activity History (Audit)

A reliable back office should not only manage users, but also preserve a complete history of their actions. We implement an audit module that records every step: logging in, changing data, performing operations, pressing buttons, contacting support and much more.

Such functionality is necessary for analytics, security, incident investigation and user path optimization.

What an audit records

Action Type	Examples
Authorization	In/Out, IP, Device, Geolocation, Result (Success/Failure)
Profile changes	Change email, password, settings, language, tag, role, etc.
Financial transactions	Deposits, withdrawals, cancellations, bonuses, promotional codes
Gaming activity	Bets, wins, game starts, cancellations
Cases and Actions	Tickets, Complaints, Confirmations, Button or Form Actions

Functions and interface

Search and filter by activity type, period, IP, session
Group by date, type, importance
Activity summary per session or per period
Bind to administrator or operator (if manual)
Export Activity Log (CSV/JSON/PDF)

Advantages

Increase transparency of user behavior
Rapid investigation of disputes
Behavior analysis and UX improvement
Compliance and audit policies
Support, Security and Analytics Tool

Where especially important

Casino, betting, gambling platforms
Financial products, wallets, crypto exchanges
Transaction, Bonus, and Case Platforms
Services with personal accounts and complex logic of actions

Action history is about control, proof and understanding. We will implement an audit module that will show exactly what the user did, when, where and with what result - in a convenient and safe format.