Last updated:
Nikolay Orlov
Freebets, insurances, returns: flexible motivation tools
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Modern betting is not only odds and lines, but also a smart bonus policy. Freebets, insurance rates and refunds allow you to stimulate activity, reduce risks for players and increase engagement without direct pressure on bankroll. These tools are particularly effective in marketing campaigns and retaining a consistent audience.


Freebets (free bets)

What it is: a bet on the platform account, while in case of winning the player receives only net profit.

Example: Freebet per 1000 ₽ → bet on cap 2. 0 → the player receives 1000 ₽ (not 2000 ₽, as with a regular bet)

Used as:
  • Welcome bonus
  • Activity reward
  • Birthday gift or event
  • Promotion for losing streak
Advantages:
  • No risk to player
  • High activation conversion
  • Simplified UX - just click "Apply Freebet"

Rate insurance

What it is: a refund of the bet amount in the event of a loss, in whole or in part.

Can be activated manually or automatically

Applies to ordinars, express trains, live rates

The insured amount may be:
  • Fixed (up to 1000 ₽)
  • Percentage (e.g. 50% of rate)
Use Cases:
  • First rate insurance
  • Express protection (unless playing 1 of 4 events)
  • Derby promotions, major tournaments or live events

Returns (cashback and technical)

Return types:
Return typeDescription
Classic cashbackReturn of part of lost funds (5-20%)
Technical returnWhen a match is canceled, a failure or calculation error
Manual returnBy decision of support or complaint
Features:
  • Automatic or on request
  • Displayed in bid and transaction history
  • Can be issued in the form of real funds or bonus balance

Platform implementation

Bet bonus selection: regular/freebet/with insurance

Return Option Notifications

Reports and wagering logic (if required)

Anti-fraud mechanisms: preventing abuse

CRM Integration - Customized Offerings


Benefits for the player

Less risk - higher motivation to try

Returns support bank after setbacks

Ability to play strategically and flexibly

Nice activity bonus, even if you lose


Platform benefits

Withholding and repayments

Reactivating sleeping players

Increased trust and loyalty

Tool for promotions, tournaments and VIP work


Freebets, insurances and returns are smart engagement tools. They allow players to feel cared for and supported by the platform, especially in moments of failure. This means staying active longer and returning again.

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