KPIs on retention, bonuses and traffic in the betting platform

KPIs on retention, bonuses and traffic in the betting platform
The betting platform cannot be managed without clear key performance indicators (KPIs). Well-chosen metrics allow you to track how marketing works, how effectively players are involved and retained, which bonuses make a profit, and which ones make a loss. KPIs are the foundation for strategic decision-making and budget optimization.

Retention KPI

MetricDescription
Day 1/7/30 RetentionHow many players return after 1, 7 and 30 days
Average visitsNumber of sessions per week/month
Average Session DurationPlatform Time
Re-deposit percentageHow many players have made 2 + deposits
Churn RatePercentage of players who left during the period

The goal is to increase engagement and extend the user's lifecycle.

Bonus KPIs

MetricWhat measures
Bonus ROIGains from players receiving bonus/costs
Wagering (%)Bonus Success Rate
Amount of bonuses issuedTotal burden on the economy
Net Gain from Bonus PlayersContribution of Bonus Campaigns to Final Revenue
Bonus fraudLevel of abuse and multiaccounting

The goal: to balance the attractiveness of bonuses and their profitability.

Traffic KPI

MetricDescription
CR (Conversion Rate)Conversion from registration visit to deposit
ARPU/ARPPUSingle Player/Paying Player Revenue
CPA/CPLPlayer/Lead Acquisition Cost
GEO-conversionEfficiency by region
Return sourcesWhat channels lead to re-activation

Purpose: Optimize marketing and budget allocation by source.

Implementation and monitoring

Single dashboard with filters by time, GEO, channels
Integration with BI systems (Looker, Tableau, Power BI)
Export to XLSX/CSV and Analytics API
Configuring Automatic Alerts for Abrupt Changes
Period comparison, cohort analysis and segmentation by player type

Platform benefits

Conscious management of the economy and retention
Improve profitability of bonus campaigns
Fast response to low-value traffic
Improve user experience and product funnel
Reasonable optimization of marketing expenses

KPIs are not just numbers, but navigation for growth. A betting platform that tracks key metrics for retention, bonuses and traffic can scale efficiently, reduce costs and build long-term relationships with players.

Contact Us

Fill out the form below and we’ll get back to you soon.