The/trending/retention-and-additional-services/section combines articles about user retention and additional services that help increase audience activity and lifespan. Here are collected materials on how the processes of interaction with the user are built after registration.

Attraction is only the first step. The core value is formed during the hold phase, when the user returns, interacts with the product and becomes a regular customer. That is why the development of retention direction becomes a key task for any platform.

This page helps you gather articles on a topic in one place and make it easier to navigate materials related to retention and additional services.


What topics are included in the section:

bonus programs and promotions

CRM and User Management

personalization of content

communications and notifications

loyalty programs

audience segmentation

follow-up visits and involvement

additional services within the platform


Why retention is important

Attracting new users is expensive, but without retention, these costs do not pay off. If the user does not return, the product does not develop and does not form a stable audience.

Working with retention can increase activity, increase engagement, and improve project performance. This affects LTV growth and overall business performance.


For whom this section is useful

Materials will be useful for those who work with users and product development.

The section is relevant:
  • for marketing teams
  • for product managers
  • for CRM specialists
  • for analysts

How to use the page

The page acts as a navigation HUB. It allows you to quickly navigate to articles on specific tasks and select materials depending on the topic of interest.

If the task is related to bonuses, you can study the corresponding publications. If personalization is important, you should pay attention to materials on segmentation and communications.


What articles can be

This section can publish materials about bonus mechanics, CRM systems, communications, personalization, loyalty programs and additional services that help keep users.

Special attention is paid to practical issues: how to increase engagement, how to return the user and how to build long-term interaction.

The/trending/retention-and-additional-services/section collects articles about retention trends and additional services and helps you quickly find related materials. It simplifies navigation and combines key publications related to the development of user activity.