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Practical guide

Player segmentation

A functional tool for segmenting players by activity: deposits, sessions, bets, bonus response - for personalization, marketing and analytics.
Expert Nikolay Orlov

For bonuses, promotions and communications to work effectively, you need to understand who your player is, how he behaves and what he responds to. We are introducing into the back office a powerful segmentation tool by activity, which allows us to divide the audience into groups - by frequency of play, deposits, behavior in games, use of bonuses, session history and other criteria.

This gives marketing and analytics direct access to target users, without developer involvement.

Available segmentation options

Criterion Use cases
Financial activity Number/amount of deposits, withdrawals, frequency of transactions
Gaming engagement Number of sessions, average bet, favorite games, game frequency
Use of bonuses Who activates, how to win back, abuse
Prescription and frequency Newcomers, loyal, "sleeping," reanimated
Technical data Devices, countries, login channels, application versions
Tags and Actions User tags, participation in promo, appeals in support

Interface capabilities

Create segments through filters and templates

Save segments for reuse

Export segments to marketing (email, push, Telegram, promo)

Mass assignment of bonuses, statuses, VIP tags

Segment Analytics: LTV, Response, Revenue

Advantages

Improve campaign effectiveness with accurate targeting

Simplify marketing without IT

Improve player personalization and loyalty

Uncovering fraud and reducing off-target costs

Basis for automated funnels and scenarios

Where especially important

Casinos and platforms with a large player base

Fintech and wallets with bonus mechanics

Mobile applications with active user model

Loyalty programs and subscription services


Segmentation is marketing that understands the player. We will provide a powerful tool with which your campaigns will be accurate and your business decisions will be data-driven.