Responsible for CRM and backoffice: admin panels, roles, support and processes that make platform management convenient and transparent.
Roman is responsible for the internal interfaces of the platform and working with users.
Develops CRM modules, admin panels, content management systems and support tools. Knows how the work of operators within the platform should be organized.
The materials emphasize the convenience of interfaces, process automation and efficient management of user data.
Sections, areas and materials where the author covers practical topics of the platform, integrations and game product launch.
How online casino authorization and security works: account protection, verification, two-factor authentication and access control.
How a user account works in a Telegram casino: authorization, identity verification (KYC), data protection and profile management.
How the user part works in betting: betting interface, event navigation, personal account, history, cashout and real-time interaction with the platform.
Flexible HR management system in the back office: creating roles, differentiating rights, logging employee actions and setting up access to sections and operations.
Functional back office with user management: account creation, roles, statuses, filters, activity history and security measures.
Creation and control of users, operators, cashiers and administrators: differentiation of rights, security, logging and personnel management in the gaming system.