Manual editing of data and balance

Manual editing of data and balance

Sometimes automatic processes are not enough - operator intervention is required to edit the profile or adjust the user balance. We implement a safe and transparent mechanism that allows manual changes, while recording all actions in the audit log.

This functionality is necessary for resolving disputes, manual compensation, error elimination or data moderation.

What you can edit

Section	Features
Personal data	Change name, email, phone, interface language, tags, source
Status and Role	Assign/Remove Roles, Activate/Lock User
Balance and bonuses	Manual crediting/debiting, adjustment of bonus account
Profile settings	Limits, geography, time parameters, individual conditions

Security & Surveillance

Differentiate access by role (e.g. supervisors only)
Confirm Password or 2FA
Mandatory reason for editing
Audit log: who, what, when and why changed
Notifications or automatic alerts for major changes

Advantages

Flexibility of management in non-standard situations
Fast error correction without developer intervention
Transparency and control over personnel actions
Improve customer experience through operational solutions
Increased confidence in the system from support and management

Where especially important

Cash balance platforms (casinos, wallets, trading)
Fintech products with user support
E-commerce with manual processing of offsets and returns
Services with custom conditions for VIP clients

Manual editing is a rapid response tool. We will implement a secure interface that allows you to act accurately, transparently and with full responsibility for each change.