The functional back office includes an extended user card, which collects all the information necessary for support, moderation and analysis of behavior. From personal data to the latest actions in the system, everything is available in one place, conveniently grouped into sections.
This allows you to quickly assess the client's profile, identify suspicious activity, or help resolve a request.
What does profile view include?
| Section | Contents |
|---|---|
| Basic data | Name, email, phone, registration date, status, tags, country |
| Sessions and devices | Login history, active sessions, devices, browsers, IP addresses |
| Activity | Action logs: entries, changes, clicks, bets, transactions, etc. |
| Safety | Is 2FA enabled, last failed login attempts, suspicious activity |
| Bound Entities | History of deposits, bonuses, partner tags, complaints, appeals |
Additional features
Quick View Period Activities
Ability to terminate active sessions
Geolocation by IP
Comments and notes from operators
Export a profile to PDF or JSON
Advantages
Full picture of user activity in one screen
Quick case decisions
Increased security and control
Simplify Support
Easy history for each user
Where especially important
Casino and gaming platforms
Financial services and wallets
User Transaction Platforms
SaaS services with personalized interaction
A profile card is a user interaction center. We will create a tool that will give maximum information, minimizing the efforts of your team.