The functional back office includes an extended user card, which collects all the information necessary for support, moderation and analysis of behavior. From personal data to the latest actions in the system, everything is available in one place, conveniently grouped into sections.
This allows you to quickly assess the client's profile, identify suspicious activity, or help resolve a request.
What does profile view include?
| Section | Contents |
|---|---|
| Basic data | Name, email, phone, registration date, status, tags, country |
| Sessions and devices | Login history, active sessions, devices, browsers, IP addresses |
| Activity | Action logs: entries, changes, clicks, bets, transactions, etc. |
| Safety | Whether 2FA is enabled, last failed login attempts, suspicious activity |
| Bound Entities | History of deposits, bonuses, partner tags, complaints, appeals |
Additional features
Quick View Period Activities- Ability to terminate active sessions
- Geolocation by IP
- Comments and notes from operators
- Export a profile to PDF or JSON
Advantages
Full picture of user activity in one screen- Quick case decisions
- Increased security and control
- Simplify Support
- Easy history for each user
Where especially important
Casino and gaming platforms- Financial services and wallets
- User Transaction Platforms
- SaaS services with personalized interaction
A profile card is a user interaction center. We will create a tool that will give maximum information, minimizing the efforts of your team.
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