Cash system

The cash register system for the gambling hall is a financial module that is responsible for accepting funds, paying players, cashiers, shifts, TITO operations, wallets and reporting.

The operator needs such a system in order to control the movement of money inside the hall, reduce manual errors, record the actions of employees and see financial indicators for each shift.

What the cash system includes

• opening of the shift;
• closing the shift;
• Cash acceptance
• non-cash payments;
• replenishment of the player's balance;
• payments to players;
• TITO tickets;
• wallet transactions;
• manual adjustments;
• transaction limits;
• cash reports;
• employee activity logs.

The main task of the cash system is to make financial transactions transparent, verifiable and related to the general platform of the gambling hall.

For which objects is suitable

The cash register system can be used in different formats of the ground gambling business.

The system can work both in one room and in a network of objects with several cash desks and shifts.

Cash transactions

The cash module should record each transaction related to money.

• replenishment of the balance sheet;
• withdrawal of funds;
• payout of winnings;
• Cash acceptance
• non-cash payment;
• return;
• cancellation of the operation;
• manual adjustment;
• cash discrepancy;
• employee comment.

It is important to the operator that each operation is associated with a cashier, shift, time, player or device.

Opening and closing a shift

Shift is one of the main elements of cash control.

• who opened the shift;
• when the shift was open;
• initial residue;
• operations per shift;
• payments;
• replenishment;
• returns;
• manual adjustments;
• final residue;
• who closed the shift;
• final discrepancy.

This accounting helps to quickly reconcile and reduce disputes between cashiers, managers and the finance department.

TITO and box office

If the hall uses TITO, the cash system must work with tickets.

• creation of a TITO ticket;
• Ticket verification
• ticket redemption;
• ticket reuse;
• History of ticket transactions
• connection of the ticket with the machine;
• connection of the ticket with the ticket office;
• blocking a suspicious ticket.

TITO helps reduce the number of direct cash transactions within gameplay and simplify payout accounting.

Players' wallets

The cash register system may be associated with a player's internal wallet.

• replenishment of the wallet;
• write-offs;
• withdrawal of funds;
• Transfer between products
• transaction history;
• limits;
• interlocks;
• communication with the player's card;
• communication with the bonus system.

The wallet makes the financial model more flexible, especially if the operator uses multiple gaming products or multiple halls.

Non-cash payments

The modern cash system can support more than cash transactions.

• bank cards;
• QR payments;
• payment terminals;
• electronic wallets;
• local payment methods;
• internal balance sheet;
• prepaid cards;
• cashless card.

Cashless payments help speed up player service and give the operator a more accurate transaction history.

Limits and control of operations

Limits and confirmation rules are important for the cash system.

• replenishment limit;
• payment limit;
• Cashier limit
• shift limit;
• player limit;
• Manual adjustment limit
• mandatory confirmation of major transactions;
• payment method restrictions.

Such settings help reduce financial and operational risks.

Roles and accesses

Not every employee should have access to all cash functions.

• cashier;
• senior cashier;
• shift manager;
• financial manager;
• administrator;
• compliance specialist;
• network owner.

For example, the cashier can make standard payments, but should not change limits or delete transactions. The manager can confirm large payments, but should not edit the technical settings of the platform.

Activity Logs

The cash system must save all important actions.

• cashier entry;
• opening of the shift;
• closing the shift;
• replenishment;
• payment;
• return;
• manual adjustment;
• cancellation of the operation;
• Limit change
• payment confirmation;
• cash discrepancy.

Logs help conduct internal audits, investigate disputed transactions and monitor employees.

Cash reporting

Cash statements help you see the financial picture around the room.

• operations per shift;
• Cashier transactions
• replenishment;
• payments;
• returns;
• TITO operations;
• non-cash payments;
• cash discrepancies;
• residues;
• player operations;
• location operations.

For a network of halls, it is important to be able to compare cash desks, shifts and objects with each other.

Relationship to GGR and revenue

The cash system does not replace game reporting, but it must be related to the financial performance of the hall.

• rates;
• payments;
• GGR;
• cash replenishment;
• cash payments;
• TITO operations;
• non-cash payments;
• balances by shift.

GGR is calculated as the difference between player bets and player payouts.

The cash module helps to check how game indicators are related to the real movement of funds.

Integration

The cash register system usually works in conjunction with other platform modules.

• a gaming hall management system;
• TITO system;
• a player wallet system;
• payment providers;
• slot machines;
• betting terminals;
• bonus system;
• BI analytics;
• regulatory reporting;
• AML and KYC control.

Integrations allow the operator not to manually maintain cash registers or transfer data between different systems.

Why do you need a cash system

The cash system is needed to control financial transactions in the gambling hall.

• Manage withdrawals and disbursements
• monitor cash shifts;
• reduce human errors;
• work with TITO tickets;
• support non-cash payments;
• keep players' wallets;
• Set transaction limits
• check the actions of cashiers;
• prepare financial statements;
• control the network of cash desks and halls.

For one gambling hall, this is a daily accounting tool. For a network of halls - the basis of centralized cash control.