KYC and AML systems are an important part of the gaming platform infrastructure. They are responsible for user identity verification, fraud prevention, financial risk control, and compliance.

KYC and AML integrations work through the APIs of external verification and financial monitoring services. Through these systems, document checks, transaction analysis, verification of sanctions lists and control of suspicious user activity pass.

Support for KYC and AML integrations is necessary to ensure stable operation of user verification services, correct processing of verification requests and timely detection of technical errors.

JackCode provides round-the-clock support for KYC and AML services, monitoring the operation of verification systems, anti-fraud mechanisms and financial checks of the platform.

The main tasks of supporting KYC and AML integrations are:
  • Verification API Monitoring
  • Monitoring the Processing of User Checks
  • Document Validation Error Diagnostics
  • Transaction Monitoring AML Control
  • Checking the callback events of KYC services
  • Process verification status monitoring
  • Restore checks to work correctly

What KYC and AML services are supported

Service typeAppointment
Identity Verification APIVerifying users' identities
Document Verification APIDocument verification
Face Recognition APIComparison of photos and documents
AML Screening APICheck sanctions lists
Transaction Monitoring APIFinancial Transaction Analysis
Fraud Detection APIDetecting fraudulent activity
Risk Scoring APIUser Risk Assessment

What the KYC and AML support team controls

ComponentAppointment
Verification EndpointsAPI Availability Check
Document ProcessingDocument processing control
Verification StatusTrack inspection results
AML MonitoringControl over financial transactions
Callback EventsReceive inspection results
Error LogsVerification error analysis

Typical KYC and AML Integration Issues

ProblemDescription
Verification FailureUser Validation Error
Document Processing ErrorDocument processing error
Callback DelayDelayed results
API TimeoutVerification service not responding
AML False PositiveIncorrect risk definition
Verification Sync ErrorAsynchronous check statuses

Typical KYC and AML Incident Handling Process

StageDescription
Service monitoringTracking the operation of verification systems
Error detectionFault or deviation recording
DiagnosticsDetermine the cause of the problem
CorrectionRecovery of correct operation
Status checkCheck completion control
ReportingGenerate Incident Report

Benefits of continued KYC and AML support

AdvantagePractical value
Stable user verificationReliable operation of onboarding processes
Reduce validation errorsFewer registration issues
Financial Risk ControlPlatform Fraud Protection
Regulatory ComplianceAML policy compliance
Improving platform securityUser and business protection

Who is involved in supporting KYC and AML services

ParticipantRole
Compliance EngineersMonitor AML compliance
Integration EngineersMonitor API service integrations
Backend DevelopersCorrects validation logic errors
DevOps EngineersEnsure infrastructure availability
Risk & Fraud TeamAnalyze suspicious transactions

Support for KYC and AML integrations allows the gaming platform to reliably verify users, control financial risks and maintain the stable operation of all verification services.

Contact us

System infrastructure and workload — we will organize monitoring, maintenance and 24/7 support

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