Network infrastructure monitoring is an important part of technical support for the gaming platform. The availability of APIs, the stability of game sessions, the operation of payment systems and communication with external providers depend on the state of the network.

The gaming platform uses many network connections: between frontend and backend, between internal services, between the platform and game providers, as well as between payment, KYC and analytical systems. Any network problem can result in delays, errors, or unavailability of individual components.

Continuous network monitoring detects problems with routing, link congestion, packet loss, and unstable connections. This helps you respond quickly to incidents and keep your infrastructure running smoothly.

JackCode implements network monitoring systems for gaming platforms, providing 24/7 control of traffic, service availability, and connection quality.


Main tasks of network monitoring

TaskDescription
Traffic MonitoringInbound and outbound traffic monitoring
Latency MonitoringMeasurement of connection delays
Packet Loss DetectionDetecting Packet Loss
Service Availability CheckMonitoring availability of nodes and services
Route MonitoringNetwork Route Analysis
Bandwidth Usage ControlMonitoring the use of communication channels

Basic network metrics

MetricsDescription
LatencyData transfer delay
Packet LossPercentage of lost packets
Bandwidth UsageBandwidth utilization
Response TimeNode Response Time
JitterDelay fluctuations
AvailabilityService or site availability

What the network monitoring system controls

ComponentAppointment
API EndpointsService API Availability Check
Game Provider ConnectionsControlling communication with game providers
Payment GatewaysPayment connection monitoring
Internal ServicesChecking internal platform services
Server NodesMonitor server network availability
External IntegrationsVerifying Third-Party Integrations

Typical network monitoring process

StageDescription
Collecting network metricsThe system receives data on connections
Performance AnalysisChecks for latency and availability
Detection of deviationsNetwork anomalies are detected
Sending notificationsThe command receives an alert about the problem
Diagnosis of the causeVerifies source of network failure
Stability recoveryFixes connection problem

Network Monitoring Tools

ToolAppointment
Network DashboardsNetwork Metrics Dashboards
Alert SystemsNotification system
Ping ChecksChecking node availability
Traceroute ToolsNetwork Route Analysis
Traffic AnalyticsNetwork Traffic Analysis
Health ChecksService status monitoring

Benefits of continuous network monitoring

AdvantagePractical value
Quickly detect network problemsReduced downtime
API and Service StabilityReliable platform operation
Quality control of connectionsReduce delays and errors
Increase system availabilityStable operation of all components
Infrastructure optimizationBetter network load balancing

Who is responsible for network monitoring

ParticipantRole
DevOps EngineersControl network infrastructure
System AdministratorsSupport server connections
Network EngineersDiagnose network problems
Backend DevelopersAnalyze the impact of the network on services
Technical SupportResponds to incidents

Network monitoring helps the gaming platform maintain stable operation of all services, quickly identify connection problems and ensure reliable interaction between internal and external system components.

Contact us

System infrastructure and workload — we will organize monitoring, maintenance and 24/7 support

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