The cashback system is a popular tool for keeping users on the gaming platform. It allows players to return part of the lost funds and stimulate further game activity.
Cashback can be accrued automatically based on the user's gaming activity. Typically, a refund is calculated as a percentage of lost funds over a period of time.
Back-office provides administrators with tools to configure cashback options such as return percentage, calculation period, payment limits, and user categories.
JackCode implements a cashback system that allows you to flexibly manage refunds, control bonus transactions and maintain effective player loyalty programs.
The main tasks of the cashback system:
- Lost Money Return Accrual
- Configuring cashback rules
- Bonus payments control
- Analysis of users' gaming activity
- Support for loyalty programs
- Monitoring of financial transactions
- Preventing abuse
How cashback is calculated
| Parameter |
Appointment |
| Loss Amount |
Total player loss |
| Cashback Percentage |
Return percentage |
| Calculation Period |
Calculation period (day, week) |
| Max Cashback Limit |
Maximum payout limit |
| Eligible Games |
Games participating in the program |
| Player Segment |
Player category |
What the cashback system controls
| Component |
Appointment |
| Cashback Campaigns |
Refund programs |
| Player Cashback Balance |
Player cashback balance |
| Loss Calculation Engine |
Calculation of lost funds |
| Bonus Conversion Rules |
Bonus conversion rules |
| Cashback History |
Accrual history |
| Fraud Indicators |
Abuse control |
Typical system cashback events
| Event |
Description |
| Cashback Calculated |
The system calculates the return |
| Cashback Issued |
Player receives cashback |
| Cashback Activated |
Player activates bonus |
| Cashback Expired |
Cashback expired |
| Cashback Converted |
Bonus converted to real money |
| Cashback Cancelled |
Accrual cancelled |
Typical cashback accrual process
| Stage |
Description |
| Game data collection |
The system analyzes player losses |
| Return calculation |
Cashback amount is determined |
| Condition check |
Checking program limits and rules |
| Bonus accrual |
Cashback is added to your account |
| Use of bonus |
Player can activate cashback |
| Fixing the operation |
The system records the bonus transaction |
Advantages of cashback system
| Advantage |
Practical value |
| Improving player retention |
Players remain active |
| Flexible program setup |
Different return rules |
| Automation of bonus payments |
Reduce support burden |
| Transparency of bonus transactions |
Accrual control |
| Increased player activity |
Increased gaming engagement |
Who uses the cashback system
| Participant |
Role |
| Marketing Teams |
Create cashback programs |
| Platform Administrators |
Control accruals |
| Finance Teams |
Analyze financial transactions |
| Fraud Analysts |
Checking abuse |
| Customer Support Teams |
Help players with bonuses |
The cashback system allows the gaming platform to stimulate user activity, increase player loyalty and effectively manage refund programs.
