SMS notifications are an additional channel of communication with users of the gaming platform. SMS messages allow you to quickly inform players about bonuses, promotions, account changes and other important events.
The SMS channel is characterized by high deliverability and quick opening of messages. This makes it an effective tool for urgent notifications, bonus reminders and returning users to the platform.
Back-office system allows you to manage SMS mailings, segment the audience, set up automatic notifications and control the status of message delivery. SMS notifications can be used for both marketing and service messages.
JackCode implements SMS notifications systems for gaming platforms, allowing you to communicate with users, send important notifications and strengthen the retention strategy of the platform.
The main tasks of SMS notifications:
- Informing players about events
- Sending service notifications
- Increase user engagement
- Marketing Campaign Support
- Bonus and promotion reminders
- Account Security Support
- Strengthening retention strategy
What types of SMS notifications are used
| Message type |
Appointment |
| Bonus SMS |
Bonus Notices |
| Promotion SMS |
Information about promotions |
| Transaction SMS |
Deposit and withdrawal alerts |
| Security SMS |
Confirmation codes and security |
| Reminder SMS |
Game return reminders |
| VIP SMS |
Personal messages for VIP players |
What parameters are configured in the SMS system
| Parameter |
Appointment |
| Audience Segments |
User segmentation |
| Message Content |
Text of SMS message |
| Delivery Schedule |
Dispatch time |
| Trigger Events |
Events for sending SMS |
| Frequency Limits |
Frequency limitations |
| Campaign Duration |
Campaign Duration |
What the SMS notifications system controls
| Component |
Appointment |
| SMS Gateway |
Integration with SMS providers |
| Message Queue |
Send Message Queue |
| Delivery Status |
SMS Delivery Status |
| Campaign Tracking |
Campaign tracking |
| User Engagement |
User reactions |
| Notification Logs |
Message sending logs |
Typical SMS Notifications Workflow
| Stage |
Description |
| Create a message |
Marketing forms SMS |
| Audience choice |
User segment defined |
| Send Setup |
Set delivery time |
| Send SMS |
Message sent to user |
| Receipt of notification |
Player receives SMS |
| Analysis of results |
The system captures the key figures |
Advantages of SMS notifications of the system
| Advantage |
Practical value |
| High deliverability |
SMS almost always reaches the user |
| Receive messages quickly |
The player immediately sees the notification |
| Effectiveness of urgent notifications |
Suitable for important messages |
| Additional communication channel |
Off-platform communication |
| Account Security Support |
Used for confirmations |
Who uses SMS notifications system
| Participant |
Role |
| Marketing Teams |
Launch SMS campaigns |
| CRM Teams |
Manage user segmentation |
| Operations Teams |
Control the sending of messages |
| Security Teams |
Use SMS for confirmations |
| Product Managers |
Analyze channel efficiency |
SMS notifications allow the gaming platform to inform users of events, send service notifications and maintain active communication with players through a fast and reliable message channel.
